THAW
When Nairobi Freezes,
We're Already Moving.
Salt spreaders and blade trucks on call for Mombasa Road campuses, JKIA cargo aprons, and embassy compounds — guaranteed response times, written into your SLA.
The facilities that can't afford downtime already have an SLA with us.
Nairobi's highest-consequence facilities — the airport, the UN campus, multinational manufacturers — chose Thaw because the cost of a single shutdown exceeds years of SLA fees.
Client Record
United Nations Office at Nairobi
18,400 m²
Campus protected
< 45 min
Response time
Gigiri compound frost clearance across 4 access roads and parking infrastructure. Zero incident record across 3 highland frost seasons.
Client Record
Jomo Kenyatta International Airport
364,000 t
Annual cargo protected
< 30 min
Apron response
Cargo apron and taxiway de-icing across 8 wide-body stands. Coordinated with ACHL and Siginon ground teams. Priority SLA tier.
Client Record
Isuzu East Africa
6,200 m²
Assembly yard cleared
< 60 min
Guaranteed window
Mombasa Road assembly and logistics yard. Hailstorm response preventing production line shutdown — 2 activations in 2024 short rains season.
Client Record
Radisson Blu Hotel Nairobi
3,800 m²
Arrival courts cleared
< 90 min
Response SLA
Upper Hill campus including arrival forecourts, valet apron, and perimeter service roads. Coordinated with facility management team.
Nairobi doesn't look like a frost city.
That's the problem.
Facility managers budget for drought, flooding, and power outages. Almost none have a frost response protocol. Yet Nairobi sits at nearly 1,800 metres — the same altitude as parts of the Swiss Plateau — and its elevated infrastructure is completely exposed.
The Nairobi Expressway's elevated sections, JKIA's open cargo aprons, and Mombasa Road's logistics yards all share one vulnerability: when a highland frost event rolls in at 3 a.m., there is no municipal response. There is only Thaw, or there is shutdown.
1,795 m
Nairobi elevation
Edge of East African Highlands — frost conditions reach the city floor
2× / year
Hail seasons
Long rains (Mar–May) and short rains (Oct–Dec) produce convective hail events
10–13°C
Overnight low, June–Aug
Exposed aprons and overpasses reach surface freeze before sunrise
40,000+
Vehicles/day on A8
A single frosted section of the expressway backs up the entire freight corridor
Documented Event
Nairobi Expressway elevated section — June frost event, 04:17 EAT
Purpose-built for Nairobi's exact conditions.
Nairobi's red clay roads and JKIA's asphalt aprons require different salt-to-surface ratios. Our fleet is spec'd and calibrated for each zone in our coverage area.
Primary Fleet
Isuzu NPS 4×4 Salt Spreaders
High-clearance 4WD chassis handles Nairobi's unpaved logistics yards and elevated expressway service lanes. Each unit carries 2.4 tonnes of pre-wetted salt and calibrated spread width up to 8m.
8
Active Units
2.4t
Salt capacity
8m
Spread width
Blade Fleet
Hail Debris Clearance Trucks
Front-mounted rubber blades for hailstone accumulation on aprons and logistics yards. Avoids surface scoring on JKIA's asphalt.
4
Blade units
3.2m
Blade width
SLA Tiers
Response Time Benchmarks
Coverage Zones
Nairobi Operational Grid
5
Coverage zones
24/7
Dispatch availability
12
Fleet units total
What it looks like at 4 a.m. when it matters.
JKIA Cargo Apron Protocol
Pre-dawn clearance across 8 wide-body stands before 06:00 EAT first-wave cargo operations. Coordinated with ACHL and Siginon ground teams via shared dispatch channel.
Fleet Dispatch
All units GPS-tracked. ETA confirmed to facility manager within 4 minutes of activation.
Calibrated Salt Ratios
Nairobi red clay roads require 18g/m² vs 28g/m² for JKIA asphalt. Each zone pre-programmed.
Embassy & Campus SLA
Diplomatic compound directors receive a dedicated dispatch number, direct contact with the night shift supervisor, and a signed incident report within 2 hours of clearance completion.
Everything your procurement team needs. In one document.
The Playbook is a technical briefing, not a sales brochure. It's designed to be forwarded to procurement, risk, and operations without editing.
Playbook Contents — Preview
Response Time Benchmarks
Documented SLA performance data across 3 seasons, by zone and facility type.
Salt-to-Surface Ratios
Application rates for Nairobi red clay roads vs. JKIA asphalt vs. concrete compounds.
Sample SLA Template
Procurement-ready contract framework with response time guarantees, escalation protocol, and incident reporting terms.
No form required
View Live Fleet StatusRequest Playbook